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Terms & Conditions

Last updated: September 2025

1. Acceptance of Terms

By creating an account or using RockWin, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the site.

2. Eligibility

  • You must be of legal gambling age in your jurisdiction (18+ or higher where applicable).
  • You are responsible for ensuring online gambling is legal where you live.

3. Account

  • Provide accurate details and keep them updated.
  • One account per person/household/device unless explicitly approved.
  • You are responsible for safeguarding your login credentials.

4. Verification (KYC/AML)

We may request identity, address and payment-method verification at any time to meet legal and security obligations. Failure to pass checks may restrict or close your account.

5. Deposits, Withdrawals & Fees

  • Methods, limits and any fees are shown in the cashier before confirmation.
  • We may pay withdrawals back to the original funding method, subject to checks.
  • Processing times vary by method, region and verification status.

6. Bonuses & Promotions

Each offer has specific terms (eligibility, wagering, time limits, max bet/win caps, game contribution). Read the full rules before opting in. Bonus abuse may lead to forfeiture.

7. Games & Fairness

RNG games use certified random generators; live tables are operated in controlled studios. In case of malfunction or obvious error, affected rounds may be voided and corrected.

8. Responsible Play

Use deposit limits, time reminders, time-outs or self-exclusion to stay in control. Gambling is entertainment, not a way to recover losses.

9. Prohibited Activity

Multi-accounting, collusion, bots/automation, fraud, chargebacks, or attempts to bypass controls are prohibited and may result in suspension or closure.

10. Suspension & Closure

We may suspend or close accounts for breaches of these Terms, regulatory reasons, or security concerns. Where lawful, cleared balances may be paid out less amounts due.

11. Liability

The service is provided “as is” and “as available” to the extent permitted by law. We are not liable for indirect or consequential losses caused by use of the service.

12. Privacy

Your information is handled as described in our Privacy Policy. By using RockWin, you consent to that processing.

13. Changes

We may update these Terms from time to time. Continued use after changes take effect means you accept the updated Terms.

14. Contact

Support: [email protected] • Privacy: [email protected]

This is a short version for convenience. If anything conflicts with the full Terms available on the site, the full Terms prevail.