RockWin Deposit & Withdrawals
This page explains how to add funds and cash out at RockWin casino — including supported payment methods, step-by-step flows, processing times, fees, limits, verification (KYC), and what to do if a payment gets stuck.
Available Payment Methods (May Vary by Region)
- Bank Cards: Major debit/credit networks.
- E-wallets: Fast app-based payments with quick balance updates.
- Bank Transfer: Suitable for larger amounts; may take longer.
- Prepaid/Voucher: Top up with a code if you prefer not to share card details.
- Local Alternatives: Region-specific options shown in your cashier.
You will only see methods that are available and verified for your account after you log in.
How to Make a Deposit
- Log in and open Cashier > Deposit.
- Select a payment method and choose your currency (if applicable).
- Enter the amount and provide any required details (card, wallet, voucher, etc.).
- (Optional) Opt in to a bonus before confirming, if you plan to claim one.
- Confirm the transaction and wait for the success message.
How to Request a Withdrawal
- Open Cashier > Withdraw.
- Choose your payout method (often the same as your latest successful deposit method).
- Enter the amount within your available balance and any method-specific limits.
- Review fees (if any), then confirm the withdrawal request.
- Complete any KYC/payment verification prompts if shown.
Processing Times (Typical)
| Method | Deposit Time | Withdrawal Time |
|---|---|---|
| Bank Cards | Usually instant once approved | Up to a few business days (issuer dependent) |
| E-wallets | Instant when authorised | Fast after approval (often same day) |
| Bank Transfer | Several hours to 1–3 business days | 1–3 business days (bank dependent) |
| Prepaid/Voucher | Instant after valid code | N/A (deposits only) |
Note: Times depend on region, verification status, provider schedules, weekends/holidays, and compliance checks.
Fees, Limits & Currencies
- Minimum/maximum amounts appear next to each method in the cashier.
- Fees (if any) are shown before you confirm a transaction.
- Choose a currency you plan to use for both deposits and withdrawals to reduce conversion costs.
Verification (KYC) & Security
To protect your account and comply with regulations, RockWin may ask for:
- Photo ID: Passport, national ID, or driver’s licence.
- Proof of Address: Recent utility bill or bank statement with your name and address.
- Payment Verification: Evidence that the payment method belongs to you.
Upload clear images with all corners visible. Details must match your profile. RockWin uses encryption to protect data in transit.
Bonuses, Wagering & Cash-Out Rules
- Always read key terms before opting into a bonus.
- Wagering requirements must be completed before bonus funds can be withdrawn.
- Game contribution varies (e.g., slots vs. table games); check the promo page.
- Some offers include time limits, max bet, or win caps.
Troubleshooting Payments
- Deposit declined: Check funds, card limits, 3-D Secure prompts; try another method if needed.
- Payout pending: Approval may require KYC or method verification; check your messages for requests.
- Method missing: Availability depends on region, currency, and verification; complete KYC to unlock more options.
- Duplicate attempts: Wait for a status update before retrying; rapid retries can trigger bank security.
Responsible Banking
Set deposit limits that suit your budget. RockWin also offers time reminders, time-outs, and self-exclusion. Gambling is for adults of legal age only—play within your means and take breaks.